Shipping policy
Shipping
PROCESSING TIMES
For all orders placed through zero9mxgraphics.com, please allow 3 to 4 business days for handling. In most cases we will ship your order next day or the following business day.
SHIPPING SCHEDULE
We ship 5 days a week, Monday – Friday 8:00 am – 2:30 pm GMT. All orders placed after 2:00 pm GMT will not ship until the following business day.
SHIPPING POLICY
Orders for in-stock items placed before 2:00 pm GMT usually ship the next business day. Zero9 MX Graphics customers will receive an email or SMS/text notification with tracking information once their order has shipped. The entire order will be shipped together when possible. However, in some instances we do send partial shipments when items are on backorder.
ESTIMATED DELIVERY TIMES
Zero9 MX Graphics ships via DHL / Royal Mail as its main carriers for all countries. Estimated transportation times are below (NOTE: Free Shipping and ground service delivery times are not guaranteed).
United Kingdom
- Express (orders £50.00 and over): Free — 1–3 business days
- Express (0–100g): £2.95 — 1–3 business days
- Express (100–175g): £4.95 — 1–3 business days
- Express (190–300g): £4.95 — 1–3 business days
European Union
- Free Standard International Shipping (orders £250.00 and over): Free — 5–8 business days
- Standard International Post (90–100g): £7.95 — 3–5 business days
- Standard International Plus (1,100–1,200g): £15.00 — 2–7 business days
United States
We ship to the United States via DHL / Royal Mail International.
- Free Standard International Shipping (orders £250.00 and over): Free — 5–8 business days
- Standard International Post (90–100g): £7.95 — 7–10 business days
- Standard International Shipping (1,100–1,200g): £25.00 — 4–7 business days
Customers are responsible for any import duties or taxes applicable in the United States.
Australia
We ship to Australia via DHL / Royal Mail International.
- Free Standard International Shipping (orders £250.00 and over): Free — 5–8 business days
- Standard International Post (90–100g): £7.95 — 7–10 business days
- Standard International Shipping (1,100–1,200g): £25.00 — 4–7 business days
Customers are responsible for any import duties or taxes applicable in Australia.
PUBLIC HOLIDAYS
Business day means Monday through Friday, except the following holidays: New Year's Eve, New Year's Day, Christmas Eve, Christmas Day, and UK Bank Holidays.


